Contact support

Stuck, confused, or found something that looks wrong? Email us. A real person will reply.

Email: Pagemo Support [email protected]

How fast do we reply?

Between 9am and 9pm ET we usually reply within 20 minutes, often within a couple of minutes. When we're busy it can take up to an hour. Outside those hours we'll reply as soon as we can.

What to include

The more we know, the faster we can help. Please tell us:

1. Your site's web address (for example pagemo.co/your-address), or the name of the site in your Dashboard.
2. What you were trying to do.
3. What you expected to happen.
4. What happened instead. Copy any message you saw.
5. A screenshot, if you can. It helps a lot.

You don't have to be technical. Describe it in your own words.

Common problems

"My link shows an error or 'temporarily unavailable'." Your site may be a draft (not published yet), or your trial or plan may have ended. Check the banner at the top of your Dashboard. See Publish and share your site.

"I can't publish." A site needs a web address and at least one question. Check the Info and Q&A tabs.

"My changes aren't showing on my live site." Click Save, then Update and confirm. Changes stay private until you update (why).

"The web address I want isn't available." Someone may already use it, or it may be one we keep for ourselves. Try adding a word, such as your town or business type.

"I want to start over." See Edit, copy or delete a site.

Ideas and feedback

Tell us what you wish Pagemo could do. We read every message.